Privacy and cookie policy
Controller
Fan Rong S.L., Calle Islas Británicas 22, 28034 Madrid, Spain. Contact email: info@fanrong.es.
What data we process
This website creates no user accounts and sets no tracking or advertising cookies (it only keeps the order you are preparing in your own browser so you don't lose it when the page reloads). We process your personal data when you place an order (name, phone number, e-mail and delivery address) and when you write to us through the contact, careers or newsletter forms (whatever you tell us).
Purpose and legal basis
We use that data only to prepare and deliver your order and to contact you if there is a problem with it (performance of a contract, Article 6(1)(b) GDPR).
Promotional e-mails (optional)
If you tick the corresponding box when placing an order, or subscribe through the website form, we will use your e-mail address to send you offers, promotions and news from Fan Rong (legal basis: your consent, Art. 6(1)(a) GDPR and Art. 21 of the Spanish LSSI). We keep proof of your consent (date, the wording you accepted and your IP address). It is not required to place an order. You can unsubscribe at any time with one click on the link in every e-mail, or by writing to info@fanrong.es; from then on we will not send you promotions. We keep your e-mail for as long as you remain subscribed. To send the e-mails we use an e-mail service provider acting as a data processor.
How long we keep it
We keep order data for as long as needed to meet legal, tax and accounting obligations.
Recipients
We do not share your data with third parties, except where required by law.
Your rights
You can exercise your rights of access, rectification, erasure, objection, restriction and portability by writing to info@fanrong.es. If you believe we have not handled your data properly, you may complain to the Spanish Data Protection Agency (www.aepd.es).
Cookies
This website only uses essential technical storage needed to work (for example, remembering the language you chose). We use no analytics or advertising cookies. If you click “Show map” on the contact page, Google Maps may set its own cookies.